5
4470 Kapolei Pkwy, Kapolei, HI 96707, USA
Kapolei, Hawaii 96707

It's Christmas Day and I was super excited to get DD and bring it to a Christmas gathering with friends. The line was about 10 people deep, and initially only one person was working the registers. When I got to the front of the line, another register opened up. The employee that took my order was friendly and did a good job. She instructed me to go to the other counter to wait for my breakfast sandwiches, hash browns, and coffee. The coffee came out pretty quickly, but I waited 30 minutes for the sandwiches and hash browns. I had to inquire 3 times with the staff before I got my complete order. It was a frustrating ordeal, and I left upset over the poor customer sevice and the long wait. To top it off, the sandwiches were missing the cheese and the donuts tasted old (not fresh). I will not be going back to DD, Kapolei.

Went there at 6pm, no line and no one at the register. No worries, we wanted to look at the menu anyways. About five minutes pass and a woman pops up who's pretty friendly. We order two donuts and an iced medium vanilla chai. The donuts were soggy? Idk how they managed it, but it was disgusting. The vanilla chai had far too much ice and only tasted like water with a little bit of cinnamon. Pointless waste of time and money. Won't be returning to that location.

It's ok, Krispy Kreme is definitely better, liliha bakery is probably better.

I went there and they were out of glazed. Came back after shopping in area bought 18 donuts mixed choc and glazed. They were the worst donuts I have ever eaten. What is the big hype? I definitely will not be going back I threw about 12 away !

Good service they made my drink just how I like it. Clean store and when we got there it was semi empty so that was a plus.

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Dunkin Donuts — Bakery in Kapolei

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Dunkin Donuts

Bakery at 4470 Kapolei Pkwy, Kapolei, HI 96707, USA. Here you will find detailed information about Dunkin Donuts: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    5:00 AM – 8:00 PM
  • Tuesday
    5:00 AM – 8:00 PM
  • Wednesday
    5:00 AM – 8:00 PM
  • Thursday
    5:00 AM – 8:00 PM
  • Friday
    5:00 AM – 8:00 PM
  • Saturday
    5:00 AM – 8:00 PM
  • Sunday
    5:00 AM – 8:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Hawaii
Address:
4470 Kapolei Pkwy, Kapolei, HI 96707, USA.
City:
Kapolei
Postcode:
96707

About Dunkin Donuts

Dunkin Donuts is a US Bakery based in Kapolei, Hawaii. Dunkin Donuts is located at 4470 Kapolei Pkwy, Kapolei, HI 96707, USA.


Please contact with Dunkin Donuts using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dunkin Donuts opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Dunkin Donuts

  • Jesus
    Added 2016.07.17
    It's Christmas Day and I was super excited to get DD and bring it to a Christmas gathering with friends. The line was about 10 people deep, and initially only one person was working the registers. When I got to the front of the line, another register opened up. The employee that took my order was friendly and did a good job. She instructed me to go to the other counter to wait for my breakfast sandwiches, hash browns, and coffee. The coffee came out pretty quickly, but I waited 30 minutes for the sandwiches and hash browns. I had to inquire 3 times with the staff before I got my complete order. It was a frustrating ordeal, and I left upset over the poor customer sevice and the long wait. To top it off, the sandwiches were missing the cheese and the donuts tasted old (not fresh). I will not be going back to DD, Kapolei.
  • Olivia
    Added 2015.09.15
    Went there at 6pm, no line and no one at the register. No worries, we wanted to look at the menu anyways. About five minutes pass and a woman pops up who's pretty friendly. We order two donuts and an iced medium vanilla chai. The donuts were soggy? Idk how they managed it, but it was disgusting. The vanilla chai had far too much ice and only tasted like water with a little bit of cinnamon. Pointless waste of time and money. Won't be returning to that location.
  • Amelia
    Added 2015.07.30
    It's ok, Krispy Kreme is definitely better, liliha bakery is probably better.
  • Lucas
    Added 2015.05.17
    I went there and they were out of glazed. Came back after shopping in area bought 18 donuts mixed choc and glazed. They were the worst donuts I have ever eaten. What is the big hype? I definitely will not be going back I threw about 12 away !
  • Ryan
    Added 2013.11.01
    Good service they made my drink just how I like it. Clean store and when we got there it was semi empty so that was a plus.
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