I came in here to do a return for an item my mother bought me at another location. The guy who helped me was Jesse. He was awesome. You would think that you would only receive superior customer service when you are spending some dough there, but that was not the case here.
He did ask me if I wanted to exchange the item for something else in the store, and I briefly looked but wasn't interested. He didn't push me into a sale and was actually excited to get the piece into his store as he didn't have anything like it yet.
Great customer service is getting so hard to come by nowadays (millenials!!!) so any time I come across it, I have to give people their props.
Kay Jewelers is a US Jewelry Store based in Kapolei, Hawaii. Kay Jewelers is located at 91-5431 Kapolei Pkwy #306, Kapolei, HI 96707, USA.
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